Delivery charge
UK Mainland
Up to £59.99          £2.95
Over £60.00           Free

Eire and Scottish islands
£13.00

Europe
£18.00

USA
Please contact for shipping costs

All UK parcels are sent 1st class Royal Mail, or next day courier at Creative Living's discretion.

Although we try to keep our online stock levels as accurate as possible, as we are also a bricks and mortar outlet we do occasionally sell out of some items before we have time to update our online stock.

Returns and refunds 
If we make a mistake with your order, or if the goods received are in some way faulty, we have a no quibble returns policy.  You must phone or email for a returns authorisation and you will be given a procedure to follow.  Do not just return items that are incorrect or faulty without contacting us first.

If you change your mind for any other reason, we are happy to exchange items or reimburse via a credit note, provided the goods are returned to us within 7 days of their receipt, in the original packaging and in a re-saleable condition.  We regret, however, that we cannot, in this case, refund return postage costs.  We will also charge the actual cost of sending out the replacement goods to you, again contact us before returning any item so that we can deal efficiently with the return.

For full details of delivery/returns policies please see Terms and Conditions.